Phones answered 24/7Phoenix, AZ 85003
Call (833) 490-5225
Downtown, Arcadia, Maryvale, Tempe, Scottsdale, Glendale and west Mesa

Phoenix water damage: the main valve first, the phone second

A copper line weeping under the tile, a condensate drain backing up over a bedroom ceiling, a rooftop cooler running onto a hallway floor, monsoon rain finding the underlayment. Call (833) 490-5225 at any hour. A crew is dispatched as fast as one becomes free, and the emergency-stage price is agreed before equipment runs.

  • Phones answered 24/7
  • Monsoon leaks, slab leaks, AC and cooler drips
  • Emergency price agreed before a hose comes off the truck
  • Meter readings and photographs you can hand your insurer

Get a fast quote

Fastest: call (833) 490-5225. Or send this and we call you back.

24/7Phones answered, monsoon nights and holidays included
24Phoenix neighborhoods and Valley cities we serve
Jun 15–Sep 30Monsoon season by the National Weather Service's calendar, when roof leaks and flash floods peak
24–48 hThe EPA's guideline for drying wet materials, though mold can start sooner

Today in Phoenix

Monsoon storms from mid-June to the end of September, months of 100-degree heat that keep air conditioners and their condensate lines running, swamp-cooler start-ups in spring and the rare winter freeze decide which water problems are most likely in Phoenix from week to week.

    Call (833) 490-5225 · See the local season calendar

    Phoenix & Maricopa County

    Local water damage restoration you can reach by phone

    Phoenix Water Damage Restoration at a glance

    Phoenix Water Damage Restoration pulls water out of Phoenix homes and businesses and dries the structure to a measured target after slab leaks, air-conditioning and evaporative cooler drips, water heater and appliance failures, roof leaks and monsoon flooding. Phones are answered 24/7 across Maricopa County, a crew is dispatched as fast as one is available, and you approve the emergency-stage price first.

    Two things buy you the most in the first ten minutes: cutting the supply at the main, and keeping people away from wet electricity. After that, photograph every room before anything is moved, lift books and electronics off the floor, and leave wet drywall where it is so a meter can read it. Then dial.

    The desert will not dry your house for you. Concrete, mortar beds and blown attic insulation hold water for days, and a sticky August week leaves a dehumidifier working against the outdoor air as much as against the wall. The EPA gives 24 to 48 hours as its guideline for drying wet materials, and notes that mold may already have started inside it, which is the honest reason to call early rather than wait and see.

    Service area
    Phoenix and 23 neighborhoods and cities within 25 km, all in Maricopa County, from Downtown, Coronado and Arcadia to Tempe, Scottsdale, Glendale, west Mesa and Sun City
    Address
    Phoenix, AZ 85003
    Hours
    Phones answered 24/7
    Pricing
    The emergency stage - extraction and setting the drying equipment - is priced and agreed before anyone starts. Repair work is quoted separately, once the readings say the structure is dry.
    What we handle
    Water damage from monsoon storms and flash floods, foam, flat and tile roof leaks, slab leaks, AC condensate and evaporative cooler leaks, water heaters, appliances, pool and irrigation lines, the rare frozen pipe, sewage backups, apartments and commercial buildings, structural drying, and mold inspection and remediation
    Who else you may need
    A licensed plumber repairs the pipe, slab leak or water heater; an HVAC or cooler technician clears the condensate line or float valve; a pool or irrigation contractor fixes the line; a roofer repairs the roof. The crew dries and cleans what the water reached
    Services

    Where water gets into Valley homes, and what each job involves

    Pick a service for symptoms, process and typical cost, or call and describe what you hear and see.

    Water Damage Restoration

    Moisture mapping, water removal, metered drying and after-drying repair for homes and businesses across Phoenix and the Valley.

    Emergency Water Removal

    Round-the-clock extraction from slab-floor homes in Phoenix, before water travels under tile, laminate and baseboard.

    Burst Pipe Water Damage

    Cleanup and drying after a supply line lets go, from copper pinholes in older Phoenix homes to split fittings in attics and exterior walls.

    Slab Leak Water Damage

    Drying floors, walls and slabs after a leak in the copper under the concrete, in Phoenix homes built when those lines went in.

    Flood Damage Cleanup

    Cleanup and drying after storm runoff, wash overflow or irrigation water enters a Phoenix garage or slab-level room.

    Monsoon Storm Damage Restoration

    Tarping, board-up and interior drying after monsoon microbursts and wind-driven rain reach a Phoenix roof, window or ceiling.

    Roof Leak Water Damage

    Interior cleanup after a Phoenix roof leak: tarping, wet insulation removal and drying for foam, flat and tile roofs.

    Ceiling Water Damage

    Stained, sagging or dripping ceilings dried and repaired, with soaked attic insulation removed and the leak traced first.

    AC Condensate Leak Water Damage

    Cleanup and drying after an air conditioner drain line clogs or a secondary pan overflows into a Phoenix ceiling.

    Water Heater Leak Cleanup

    Extraction and drying after a water heater tank, fitting or drain pan gives out in a Phoenix garage, closet or attic.

    Appliance Leak Water Damage

    Cleanup and drying after a washer, dishwasher, refrigerator line or softener leaks onto a Phoenix slab floor.

    Frozen Pipe Water Damage

    Cleanup and drying after a rare Valley freeze splits a hose bib, backflow assembly, attic line or cooler line and it leaks on the thaw.

    Sewage Cleanup

    Category 3 cleanup after a sewer backup, toilet overflow or contaminated runoff: extraction, removal, disinfection and documented drying.

    Mold Remediation

    Containment, removal of affected porous materials, HEPA cleaning and documented drying, with the water source found and fixed first.

    Mold Inspection

    A visual and moisture-mapping inspection that ties what you can smell or see to the leak behind it, with the readings written down.

    Structural Drying

    Air movers, LGR dehumidifiers and daily meter readings that take a slab, tile bed, wall or ceiling to a documented dry goal.

    Commercial Water Damage

    Water removal, drying and records for Valley offices, retail, restaurants, warehouses and multi-tenant space, quoted after a walkthrough.

    Why homeowners call us

    Why Phoenix Water Damage Restoration

    The phone rings through at 3 a.m.

    Monsoon cells arrive after dark and water heaters give out on holiday weekends, so calls are picked up every hour of every day. You get a straight answer about the wait instead of an invented arrival time.

    Crews across the Valley

    Twenty-four Phoenix neighborhoods and Valley cities inside a 25-kilometer ring, from Downtown and Coronado out to west Mesa, south Peoria and the east end of Sun City. Each area page covers that place's housing era and the leaks it tends to produce.

    A number before a hose uncoils

    The emergency stage, meaning extraction, removals and the drying setup, is priced and approved before anything runs. Drywall, texture and flooring are quoted again later, once readings say the house is dry.

    Dry is a reading, not an opinion

    Pin and pinless meters and a thermal camera set a baseline on day one, and the same spots are read again on every return visit. Equipment leaves when wet materials match a dry part of the same house.

    Documentation you can forward

    Moisture logs, photographs of every wet room and a written scope go to you rather than into a file somewhere. What your insurer makes of them is its decision under your policy, and nobody here speaks for it.

    Slab-floor houses are the daily work

    With almost no basements in Maricopa County, water travels sideways instead of down: under tile, along the slab, behind baseboard and into a closet two rooms away. Rooms nobody mentioned get read anyway.

    A low stucco house with a clay tile roof above a gravel desert front yard.
    Tile roof, stucco walls, gravel yard: the Valley house type behind most water calls.Every photograph here is an illustration of the sort of building, damage or drying work described on the page, and none of them shows a loss restored by this business.
    How it works

    From phone call to fixed, in four steps

    1. Valve, then phone

      Shut the supply at the main, at the valve on top of the water heater, or at the small stop behind the fixture, whichever applies. Then call and say what is leaking, which rooms are wet, how long it has run and whether anyone has walked through the water.

    2. Read the house before touching it

      A technician walks the wet area and the rooms around it with moisture meters and a thermal camera, marks how far water wicked under tile beds and up drywall, and photographs all of it. That baseline is what the drying plan and the final sign-off are measured against.

    3. Water out, saturated material out

      Truck-mounted and portable extractors take the standing and trapped water. Carpet pad, swollen particleboard, soaked blown insulation and drywall that reads wet come out with your approval, so air reaches the framing and slab behind them.

    4. Dry to the number, then rebuild

      Air movers and low-grain refrigerant dehumidifiers run, with readings logged on each visit, until the materials hit goal. Only then is the drywall, texture, paint and flooring work quoted. Rebuild work of that size generally calls for a contractor licensed by the Arizona Registrar of Contractors.

    Water is running right now. What comes first?

    Close the main shut-off valve first. Then get everyone, pets included, clear of water that is touching outlets, cords, a water heater or an air handler. Photograph each wet room before moving anything. Call so extraction can start, and leave wet drywall, carpet pad and baseboard where they are until a meter has read them.

    In a slab-on-grade house the clock matters more than it looks like it should. There is no basement to catch anything, so the water spreads flat and fast: into the mortar bed under the tile, through the gap behind the baseboard, into the bottom plate of the wall and along the hallway into carpet you cannot see from the doorway.

    Where the water came from decides which valve you need. A pressurised supply line and a slab leak both stop at the main. A leaking tank is shut at the cold inlet sitting on top of it. A dishwasher, toilet or ice maker each has a small stop of its own, and a rooftop cooler has a shut-off on the line feeding it.

    • Kill the source: the main for a pressurised line, the cold inlet on top of a leaking tank, the small stop behind an appliance.
    • Stay off wet power: no bare feet, no household vacuum, and no walking into a room where water has reached an outlet or an air handler.
    • Photograph before you tidy: every wet room, floor and ceiling, while things are still where the water left them.
    • Leave interior doors open and the air conditioning running: moving conditioned air helps a little while you wait, and a shut-up hot room does the opposite.
    • Leave the demolition alone: cutting drywall before it is mapped throws away the readings, and a textured ceiling in an older house needs checking before anyone scrapes it.

    Which water problems show up in which month here?

    Spring brings evaporative cooler and irrigation start-ups. May through September clogs air-conditioning condensate lines. The monsoon runs June 15 to September 30 for roof and flash-flood calls. October returns seasonal residents to leaks that ran all summer, and winter storms off the Pacific find roofs that were already tired.

    None of that surprises anyone who has lived through a Valley summer, which is why the calls arrive in waves. March and April are stuck float valves and split quarter-inch copper on coolers that sat all winter. By May the air conditioning never stops, so condensate drains silt up and secondary pans fill.

    Then the storms. The National Weather Service dates the monsoon June 15 to September 30, and its short, violent cells are what expose a worn foam coating or tile underlayment that looked perfectly sound through nine dry months. Sky Harbor's wettest calendar day on record, 3.29 inches on September 8, 2014, is the version of that nobody forgets.

    Which leaks follow which month in the Valley
    MonthsWhat usually leaksWorth doing now
    Dec–FebWinter Pacific storms finding a tired roof or a worn flashing; holiday travel leaving houses emptyCheck ceilings and the attic after each storm, and ask someone to look in on an empty house
    Mar–AprCooler start-ups with stuck float valves and split water lines; irrigation breaks near the foundation; houses emptying as seasonal residents leaveWatch the cooler pan on its first run, and ask someone to walk an empty house
    May–JunClogged condensate drains and full secondary pans on attic air handlers; the monsoon opens June 15Have the condensate line cleared and the pan and float switch checked
    Jul–AugFlash flooding in washes and low streets, ponding on foam and flat roofs, tile underlayment leaks, storm drains overloadedKeep roof drains and scuppers clear, and never drive into a flooded wash
    Sep–NovLate monsoon and tropical remnants; coolers drained and shut down; summer leaks found when owners come homeClear roof debris after September 30 and look over every ceiling for old stains

    Who repairs the pipe, the cooler or the roof?

    A licensed plumber repairs a supply line, a slab leak or a water heater. An HVAC or cooler technician clears a condensate drain or replaces a float valve. A roofer repairs the roof, and a pool or irrigation contractor fixes an outdoor line. The crew handles everything the water touched, plus tarping and board-up.

    Two trades on one loss sounds slower than it is. In practice it is quicker, because drying starts while the repair is being scheduled and neither job waits on the other. You are told on the first call which other trade you need, so you can line it up while drying gets under way.

    The split also keeps the quotes honest. Nobody on the drying side has a reason to talk up a bigger plumbing repair, and nobody fixing the pipe gets to decide how many days of structural drying your slab needs. Emergency tarping and board-up after a storm sit on the restoration side rather than the roofer's.

    What is a Phoenix water damage job likely to cost?

    A Phoenix cost guide reports a whole-project average near $4,600, with most homeowners spending roughly $1,800 to $7,600. Your own figure comes from wet square footage, water category, materials and drying days. The emergency stage is approved before it starts, and repairs are quoted after readings confirm the house is dry.

    Published averages are useful for sizing expectations and useless as a quote. A clean-water leak caught within the hour on a tile hallway, and a gray-water soak that sat two days under laminate and up into attic insulation, are different jobs with different equipment counts and different numbers of days.

    The pricing page breaks out extraction, equipment per day, flood cuts, carpet pad removal and mold work line by line, and the Phoenix water damage cost guide explains what pushes a project up or down that range. Neither is a price list. Both are working estimates, confirmed in your house.

    Service areas

    Serving Phoenix and all of Maricopa County

    Encanto

    ZIP 85007, 85013

    Alhambra

    ZIP 85015, 85017, 85019

    Maryvale

    ZIP 85031, 85033, 85035

    Ahwatukee

    ZIP 85044, 85045, 85048

    Scottsdale

    ZIP 85250, 85251, 85254, 85257

    Tempe

    ZIP 85281, 85282, 85283, 85284

    Mesa

    ZIP 85201, 85202, 85210, 85211

    Chandler

    ZIP 85224, 85226, 85244

    Glendale

    ZIP 85301, 85302, 85303, 85304, 85305, 85306

    Peoria

    ZIP 85345, 85380, 85381, 85382

    Service area map: Downtown Phoenix, Coronado, Encanto, Alhambra, Maryvale, Laveen, South Mountain, Ahwatukee, Biltmore, Arcadia, Sunnyslope, Moon Valley, Scottsdale, McCormick Ranch, Paradise Valley, Tempe, Guadalupe, Mesa, Dobson Ranch, Chandler, Glendale, Peoria, Tolleson, Sun CityDowntown PhoenixCoronadoEncantoAlhambraMaryvaleLaveenSouth MountainAhwatukeeBiltmoreArcadiaSunnyslopeMoon ValleyScottsdaleMcCormick RanchParadise ValleyTempeGuadalupeMesaDobson RanchChandlerGlendalePeoriaTollesonSun CityPhoenix (base)N

    Phoenix, AZ 85003 · 25 km service radiusCall (833) 490-5225

    Not on the list?

    We also cover many smaller communities across Maricopa County. Check your ZIP.

    Job stories

    Typical jobs around Maricopa County

    Typical job
    Illustration: A warm spot on an Alhambra tile floor turns out to be a slab leak

    A warm spot on an Alhambra tile floor turns out to be a slab leak

    What homeowners notice
    A 1950s block house in Alhambra has a patch of hallway tile that feels warm underfoot, and the baseboard in the next room has started to swell. With every fixture in the house closed, the dial on the water meter is still turning, which points at a hot-water line in the slab rather than anything above the floor.
    What we do
    The homeowner closes the main while a licensed plumber is called to locate and repair the line. A technician traces how far the water has travelled with pin and pinless moisture meters and a thermal camera, lifts the loose tile and the swollen baseboard, cuts the drywall back where the meter still reads wet, and sets air movers with an LGR dehumidifier directed along the slab and into the open wall cavities. The plumber does the pipe repair on a separate visit.
    What to expect
    The slab, the mortar bed and the wall plates match the dry reference after several days of logged checks, and tile and baseboard replacement is quoted once the floor measures dry.

    4–5 hours typical visit

    Typical job
    Illustration: A rooftop cooler floods a Maryvale hallway ceiling on its first run of spring

    A rooftop cooler floods a Maryvale hallway ceiling on its first run of spring

    What homeowners notice
    On the first warm week of spring, a Maryvale homeowner switches on the rooftop evaporative cooler that has sat covered all winter. Within the hour the hallway ceiling below it is dark and sagging and water is running down the wall onto carpet, because the float valve has stuck open and the overflow is draining into the roof structure instead of away from it.
    What we do
    Power to the cooler and to the hallway lighting circuit goes off first, then the water line feeding the unit is shut. A technician relieves the sagging drywall through a small opening so trapped water drains into a bucket, reads the ceiling framing and the top of the wall with meters, and bags out the soaked blown insulation sitting above the ceiling. Air movers and an LGR dehumidifier dry the cavity while a cooler technician replaces the float valve and the split quarter-inch supply line on his own call.
    What to expect
    The cavity and framing reach goal after several days of logged readings, and the ceiling patch, sprayed texture and paint are quoted separately once the drywall around the opening is dry.

    3–4 hours typical visit

    Typical job
    Illustration: A full secondary pan in an Ahwatukee attic stains a bedroom ceiling

    A full secondary pan in an Ahwatukee attic stains a bedroom ceiling

    What homeowners notice
    In the middle of an Ahwatukee summer a brown ring spreads across a bedroom ceiling beneath the attic air handler, and the drywall inside the ring begins to feel soft. The primary condensate line has silted up, so condensate has been running into the secondary pan, and that pan has filled and spilled onto the ceiling below.
    What we do
    The air conditioning goes off at the thermostat and the breaker so the unit stops making water. A technician checks the attic from the hatch, confirms the standing water in the pan, and reads the ceiling, the top plates and the insulation with a moisture meter and a thermal camera. Wet blown insulation is bagged out, a small drain opening is cut where the drywall is saturated, and air movers plus an LGR dehumidifier work on the ceiling cavity. An HVAC technician clears the condensate line and tests the float switch on a separate visit.
    What to expect
    Readings in the cavity and the ceiling return to the dry reference within a few days, and the stained section is quoted for patching after drying, with a note to have the condensate line cleared before the next cooling season.

    3 hours typical visit

    See more job stories

    One call and it gets handled.

    A crew is dispatched as fast as one is available, and you approve the estimate before any work starts.

    Guides

    Answers before you call

    What Water Damage Cleanup Costs in a Phoenix House

    Water damage cleanup in Phoenix usually runs $1,200-$4,000 for clean water in one room or small area, $2,500-$6,500 when the water was gray, and $3,500-$12,000 or more after a sewage backup.

    FAQ

    Frequently asked questions

    Can you tell me when a crew will reach my house?

    Not to the minute, and no honest company can. Phones are answered 24/7 and a crew is dispatched as fast as one becomes free, which on a busy monsoon night is longer than on a quiet Tuesday. You get the real picture on the call, and the crew rings you before it sets out.

    What does the emergency-stage price actually cover?

    Extraction of the standing and trapped water, removal of material that will not dry, an antimicrobial where it is called for, and the air movers and dehumidifiers with their daily readings. Drywall, texture, paint, trim and flooring are a separate quote, once the house is measured dry.

    Will my homeowners policy pay for this?

    Your insurer decides that under your own policy, and nobody here can promise an outcome. Sudden and accidental failures, such as a split supply line or a failed water heater, are often covered; long-term seepage and flood usually are not. You are given readings, photographs and a written scope to submit.

    Can we stay in the house while it dries?

    Usually not. Most drying runs with you living around it, although the equipment is loud and warm and the rooms it occupies are unusable for a few days. Sewage work and mold containment are the exceptions, and you are told plainly which of those you are in.

    Do you cover apartments, rentals and commercial buildings?

    All three. In apartments and condos one leak usually means two wet homes, so the crew works with both residents and the building manager. Offices, restaurants, warehouses and multi-tenant buildings are handled under commercial water damage and quoted after a walkthrough rather than off a square-foot rate.

    What if all I have is a small stain and no visible water?

    Call anyway and describe it. A brown ring on a ceiling under an air handler or a cooler means something above it is still wet, and blown insulation can hold water long after the dripping stops. A meter check settles the question in minutes and costs little or nothing.

    Find Phoenix Water Damage Restoration on